Data: 04-12-2024
Without doubt the best service provided by any company I have purchased ANYTHING off!
I purchased a P.C. from PCSpecialist over seven years ago and not knowing anything about computer systems other than what I was instructed to have, as a minimum in a PC, in order to operate a drawing program, I trusted their expertise. I've been using this PC since and never had any issues with this system. Recently I started to receive prompts on screen indicating the storage was running low in the system.
I contacted the technical support team for advise and was amazed that the support I received was not only helpful but informative and the support representative, Muhammad, explained each step in great detail and with exceptional patience, the steps to rectify the issue I was experiencing. Needless to say the issues have been resolved and the system is operating without any warning notifications.
I'm sure there will be many people that will find my issue trivial but when a person like myself does not have a lot of technical experience backing up stuff can be a nervous project. If an "operating file" is moved casing the system to crash I would not have a clue how to work through the problem and the pc would have to be brought to a shop for repair.
If you are looking for a PC consider this, who else will provide you with technical support more than seven years after you purchase a PC? Who will provide technical support without charging and using it as an opportunity to sell you something else? From my experience NOBODY.
I can confidently say I have received a top class product and exceptional service for PCSpecialist and I would highly recommend them to anybody considering purchasing a computer.